A failed Test & Tag result should trigger action. The important question is not how to get another sticker; it is how to prevent unsafe equipment from returning to normal use before the problem is resolved.
Remove or control the item
If equipment is considered unsafe, remove it from service or use another effective control so staff do not continue using it by mistake. Clear identification helps when several items are being processed at once.
Record what failed
A useful record identifies the item and enough detail to understand why follow-up is needed. This helps prevent a failed item from disappearing into storage and later returning to use without repair.
Repair, replace or refer
Some faults may justify replacement. Others may be repairable. Where repair involves prescribed electrical work, it must be completed by an appropriately licensed electrical worker.
Retesting after repair
A repaired item should not simply be assumed safe because work has been completed. The appropriate checks should be completed before it returns to normal service.
Look for recurring patterns
If several similar leads, plugs or tools are failing for the same reason, review storage, handling, cleaning and maintenance practices. Repeated failures can point to a workplace process problem rather than isolated bad luck.
Related service
For booking and service information, see Failed equipment support.
Need advice for your workplace?
Send the suburb, workplace type, approximate item quantity and any special equipment requirements so Tagshield can discuss the most practical next step.
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